Legal Document

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use HarbourNote.

Effective: January 1, 2026
Last Updated: January 15, 2026

Data Protection

Your data is encrypted with industry-standard AES-256 security

No Content Training

We never use your content to train our AI models

Full Control

Access, modify, or delete your data anytime

Table of Contents

1. Information We Collect

1.1 Personal Information

We collect information you provide directly, such as your name, email address, and payment information when you create an account or use our services. This includes profile information, preferences, and any content you choose to share with us.

1.2 Usage Information

We automatically collect information about how you use our services, including your interactions with content, features used, time spent on pages, and navigation patterns. This helps us improve our services and personalize your experience.

1.3 Device Information

We collect information about the device you use to access our services, including hardware model, operating system, browser type, unique device identifiers, IP address, and mobile network information.

1.4 Cookies and Tracking

We use cookies, web beacons, and similar technologies to collect information about your browsing activities. You can control cookie preferences through your browser settings.

2. How We Use Your Information

2.1 Service Provision

We use your information to provide, maintain, and improve our AI writing services, including personalizing your experience, processing your documents, and delivering the features you request.

2.2 Communication

We may use your information to send you technical notices, updates, security alerts, support messages, and administrative communications. You can opt out of marketing communications at any time.

2.3 Analytics and Improvement

We use information to understand how our services are used, identify trends, measure effectiveness of features, and improve our platform's performance and user experience.

2.4 Safety and Security

We use information to detect, prevent, and respond to fraud, abuse, security risks, and technical issues that could harm HarbourNote, our users, or the public.

3. Information Sharing

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These providers are bound by contractual obligations to keep your information confidential.

3.2 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request. We will notify you of such requests when legally permitted.

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your information.

3.4 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

4. Data Security

4.1 Encryption

We use industry-standard encryption to protect your data both in transit and at rest. All communications are secured using TLS 1.3, and sensitive data is encrypted using AES-256 encryption.

4.2 Access Controls

We implement strict access controls and authentication measures to ensure only authorized personnel can access your information. Access is granted on a need-to-know basis and is regularly reviewed.

4.3 Regular Audits

We conduct regular security audits, penetration testing, and vulnerability assessments to identify and address potential security risks. Our security practices are reviewed annually by independent auditors.

4.4 Incident Response

We maintain an incident response plan to quickly address any security breaches. In the event of a breach affecting your data, we will notify you in accordance with applicable laws.

5. Your Rights and Choices

5.1 Access and Portability

You have the right to access your personal information and receive a copy of your data in a portable format. You can request this through your account settings or by contacting us.

5.2 Correction

You can update or correct your personal information at any time through your account settings. If you need assistance, our support team is available to help.

5.3 Deletion

You can request deletion of your personal information. We will delete your data within 30 days, except where we are required to retain it for legal or legitimate business purposes.

5.4 Opt-Out

You can opt out of marketing communications, personalized advertising, and certain data collection activities. Some opt-outs may affect the functionality of our services.

6. Data Retention

6.1 Retention Period

We retain your personal information for as long as your account is active or as needed to provide you services. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

6.2 Account Deletion

When you delete your account, we will delete or anonymize your personal information within 30 days, except for information we are required to retain for legal, regulatory, or security purposes.

7. International Data Transfers

7.1 Transfer Mechanisms

Your information may be transferred to and processed in countries other than your own. We use appropriate safeguards such as Standard Contractual Clauses to protect your information during international transfers.

7.2 Data Localization

For users in certain regions, we offer data localization options. Contact us to learn more about available options for your region.

8. Changes to This Policy

8.1 Notification of Changes

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. For significant changes, we will provide additional notice via email or through our platform.

8.2 Review

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@harbournote.com
  • Address: 123 Innovation Way, San Francisco, CA 94105
  • Data Protection Officer: dpo@harbournote.com

Questions About Privacy?

If you have any questions about this privacy policy or how we handle your data, please contact us.